Last Updated: October 21, 2025
Welcome to The Chill Cartel — where we take your privacy as seriously as we take our naps.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (thechillcartel.com) or use any of our services, content, or digital products.
By using our site, you agree to this policy. If you disagree, please close this tab and go journal about boundaries — no hard feelings.
1. Information We Collect
We collect two types of information:
a. Information You Give Us Directly
When you:
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Sign up for our newsletter or quiz (ie: The Burnout Personality Test, etc.)
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Purchase a digital or physical product,
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Fill out a form or contact us,
we may collect your name, email address, billing address, and payment information (processed securely through our payment processor — we never see your full credit card details).
b. Information We Collect Automatically
Like most websites, we use cookies and tracking pixels (such as Meta Pixel and Google Analytics) to understand how you use our site, improve your experience, and show you relevant content or ads.
This data may include your IP address, browser type, device info, and pages you visit.
2. How We Use Your Information
We use your information to:
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Send you content you actually signed up for (emails, freebies, offers, etc.)
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Process payments and deliver products you purchased
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Improve our website, user experience, and marketing strategy
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Personalize your experience (like showing you relevant quiz results or offers)
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Keep the trolls out and the vibes good
We’ll only email you if you gave us permission — and you can unsubscribe anytime (though we’ll miss you).
3. Cookies (Not the Fun Kind)
Our website uses cookies to make things smoother for you.
Cookies are small text files stored on your device that help us:
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Keep your cart items saved
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Remember preferences
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Track site performance and analytics
You can disable cookies in your browser settings if you want to — but parts of the site may stop working as intended.
4. Sharing Your Information
We don’t sell, trade, or rent your personal information. Period.
However, we may share limited data with trusted third-party services that help us run The Chill Cartel, such as:
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Email marketing platforms (e.g. ConvertKit)
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Website analytics (e.g. Google Analytics)
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Advertising platforms (e.g. Meta/Facebook Pixel)
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Payment processors (e.g. Stripe, PayPal)
These providers only get the info they need to perform their functions and are required to protect your data.
5. Affiliate Links + Sponsored Content
Some links on our site may be affiliate links, which means we may earn a small commission if you purchase through them — at no extra cost to you.
We promise to only promote products that fit our soft life, anti-burnout philosophy.
Transparency is non-negotiable — just like our boundaries.
6. Data Retention
We keep your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
If you unsubscribe or delete your account, we’ll remove or anonymize your data unless laws require us to keep certain records (e.g., purchase history for taxes).
7. Your Rights
Depending on where you live (looking at you, EU and California), you may have rights to:
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Access the personal data we have about you
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Request correction or deletion of your data
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Opt out of marketing communications
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Withdraw consent at any time
To exercise these rights, email us at support@thechillcartel.com. We’ll handle it faster than most companies respond to customer support tickets.
8. Security
We use reasonable and industry-standard security measures (SSL encryption, secure payment gateways, password protection) to keep your information safe.
But please remember — no online platform is 100% hack-proof. So while we’ll guard your data, you should also protect your login info and not share it.
9. Third-Party Links
Our site may link to other websites or services. Once you leave our site, we’re no longer responsible for how other people handle your data.
Please read their privacy policies before trusting them with your info.
10. Children’s Privacy
Our site and services are not directed toward children under 13. We do not knowingly collect data from minors.
If we learn we’ve collected personal information from someone under 13, we’ll delete it immediately.
11. Updates to This Policy
We may update this Privacy Policy occasionally to reflect legal or operational changes.
The latest version will always be posted here, and the “Last Updated” date at the top will tell you when we last revised it.
By continuing to use our site, you accept any updates to this policy.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us at:
The Chill Cartel, LLC
📧 support@thechillcartel.com
🌐 www.thechillcartel.com